Help center
How can we help?
Guides, answers, and troubleshooting for every part of ZelkonCRM. Browse a topic below or reach out to our team.
Getting started
Set up your workspace, connect your inbox, and send your first AI-assisted reply.
- Create your workspace
- Connect your Outlook inbox
- Invite your team
Inbox & channels
Connect email channels and keep every conversation in one shared place.
- Supported channels
- Reconnect a mailbox
- Shared vs. personal inboxes
AI replies
Control how drafts are written, reviewed, and sent across your team.
- How AI drafting works
- Auto-send vs. review rules
- Editing the AI tone
Teams & CRM
Route conversations, manage assignees, and keep CRM records up to date.
- Assigning conversations
- Leads & contacts
- Follow-up tasks
Billing & plans
Manage your subscription, seats, and invoices.
- Change your plan
- Add or remove seats
- Download invoices
Security & privacy
Understand how we protect your data and manage access.
- Data handling
- Two-factor authentication
- Delete your data
Still need a hand?
Our support team answers customer email themselves — so you always talk to someone who knows the product.
Contact supportMake every customer email easier to handle.
Connect your business email, keep your team in control, and let AI handle the busywork.