Up and running in about 15 minutes
Five short steps take you from sign-up to handling real customer conversations with AI-assisted replies.
- Step 1
Create your workspace
2 minSign up and name your workspace. This is the shared home where your team, conversations, and CRM records live.
- Pick a workspace name
- Set your time zone
- Choose your team size
- Step 2
Connect your inbox
3 minConnect your Outlook or Microsoft 365 mailbox with a secure OAuth connection. We never store your password.
- Authorize with one click
- Keep your address and signature
- Sync existing threads
- Step 3
Invite your team
2 minAdd teammates and decide who can view, draft, and send. Conversations route to the right person automatically.
- Invite by email
- Set roles and permissions
- Create assignment rules
- Step 4
Turn on AI replies
4 minChoose how AI drafts replies in your tone, and set what can auto-send versus what always needs a human review.
- Train the tone on past replies
- Set auto-send rules
- Enable review queues
- Step 5
Go live
1 minPoint your shared inbox at ZelkonCRM and start handling real conversations. Records and follow-ups stay current on their own.
- Route your shared inbox
- Watch the CRM update live
- Track your first responses
Make every customer email easier to handle.
Connect your business email, keep your team in control, and let AI handle the busywork.